The challenge: stay focused on design quality without exploding budgets

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Rate us is a SaaS platform specialized in online reputation management. It allows businesses to collect, centralize and value customer reviews to strengthen their presence on Google and other evaluation platforms. Its target: professionals in retail, health, catering or even franchise networks.

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When we were contacted, the company was facing a problem that was well known to fast-growing structures: how to maintain a high level of graphic quality while moving forward quickly? Their visual identity had just been established by a large agency, with a solid artistic direction, but difficult to exploit continuously.

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Their main problem was therefore the following: the daily production of visuals, models and combinations could not be provided by the initial agency, whose rates were not adapted to a recurring and sustained need. In addition, recruiting an in-house designer proved to be long, expensive and above all inefficient: difficult to find a profile capable of following AD while meeting product, marketing and support needs.

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Note-Nous therefore needed a partner who was both creative and responsive, able to understand business challenges, adapt to the existing graphic universe, and quickly deliver coherent materials. They were looking for a reliable team that could take over while respecting the foundations laid by their branding agency.

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It is in this context that they called upon Design Elite.

Our mission: to become their outsourced design team

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For more than a year, Design Elite has been supporting Note-Nous with all of their design needs: product interfaces, marketing materials, acquisition, social networks, print... Thanks to our subscription model, we deal with approximately 12 design requests per month, which allows the customer to rely on us as a true extension of their team.

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Concretely, we work on their SaaS product every week, by designing ergonomic interfaces on Figma that are consistent with the existing graphic universe. The functional evolutions of the platform are accompanied by careful models, designed to improve the user experience and the readability of information.

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At the same time, we are creating acquisition landing pages, of Social media posts, of commercial documents, and various digital content designed to support their growth. Our ability to apply their original artistic direction with rigor is particularly appreciated, as is our ability to offer several variations on each deliverable.

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We were able to earn their trust by respecting each brief, by bringing in new ideas, and by delivering visuals that could be immediately used by their product or marketing teams.

By collaborating with Design Elite, Note-Nous was able to structure and streamline its design execution without internalizing additional resources.

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Thanks to our subscription, they benefit from the flexibility of a partner available at any time, with a team that understands their challenges, their product and their visual identity. The result: deliverables that are always ready to be used, without wasting time or graphic alignment.

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On average, it is more than 12 design deliverables produced each month. UX/UI models on Figma, powerful landing pages, social media visuals, commercial or marketing materials: everything is designed to serve their business goals.

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Our ability to offer several options per deliverable allows them to optimize their A/B tests and to refine their communication on an ongoing basis.

This approach allowed Note-Nous to save the costs of an in-house designer while improving the quality of execution. Their marketing team is more autonomous, faster, and better equipped to perform.

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The perceived quality of the product has been strengthened thanks to interfaces that are more readable, more consistent and better integrated.

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At the same time, external supports have gained in visual impact, promoting customer acquisition and reinsurance.

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User feedback and performance are there, and our partnership is growing stronger month after month.

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Design Elite has become a full-fledged strategic partner by Note-Nous, capable of supporting their ambition with method, creativity and rigor.